Wholesale to Retailers Toll Free 1-866-GW Candle (492-2635)
| Proudly Made in the U.S.A. |
| Member gotexan.com |
Refund Policy
All sales are final; Great Western Candles does not issue refunds rather we grant store credit or a replacement product.
We realize that exceptional circumstance can take place with regard to the character of the product we supply and are willing
to do what it takes to ensure your satisfaction.
Contact Us:
Feedback to our webmaster at:
tom_daugherty@msn.com
Customer Service and Product Inquiries:
Toll Free 1-866-GW Candle (492-2635) or Email us at: info@gwcandles.com
Privacy policy
Thank you for visiting us online. We are committed to protecting your privacy and developing technology that gives you the
most powerful and secure online experience. You can travel through most of our website without giving us any personal
information but sometimes we do need it to provide services that you requested. This statement was created in order to
demonstrate our commitment to your privacy.
1. Types of information collected
We require customer contact information, (such as name, phone number, address, and e-mail address). This information is
only obtained when voluntarily submitted by you. Customer contact information is used to send the information about our
company, and contact the customer. We distribute the customer's contact information to, and only to, the designated
business that the customer has placed an order. When an order is placed, the business is sent an e-mail or fax with the
customer's contact information so that the designated business can ensure that their order meets the customer's
expectations.
We continually monitor our website for errors and if one occurs, information about your web browser may be collected to
assist us in correcting the problem.
2. Statistical information about your visit
When you visit our site, our computers may collect statistics about your visit. This information is used to monitor statistics
such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors use
and the browsers people use most. These statistics are used to help us improve the performance of our Web site.
Financial information (credit card numbers, credit card expiration dates, billing address, etc.) is required for most purchases.
Customers must provide this financial information, so that we can collect payment for services ordered on the website.
Customers have the option of keeping credit card information on file with their account. If a customer chooses not to save
their financial information on file, it will only be used to collect payment for the order(s) placed during the order session in
which it was given.
3. Use of your personal information
Personal information may be collected from you in order to get your feedback our website, send you emails of our upcoming
events, or emails on updates.
We may use your personal information for several purposes such as:
1. To make our website easier for you to use by not requiring you to enter your personal information more than once.
2. To help you quickly find services or information.
3. To contact you when you have received an error while using our website so we can help you solve the problem.
We will disclose your information, without notice, only as follows:
1. To obey orders of the law or comply with legal process served.
2. To protect and defend the rights or property.
3. To act in urgent circumstances to protect our website, it's employees or the public.
4. Control of your personal information
We will not sell, transfer or disclose your personal information to third parties.
5. Security of your personal information
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Only
authorized personnel are permitted to have access to this information and are limited by need. All of our employees abide by
our Privacy Policy, or face termination.
We use secure connections (SSL) during Registration and Submission, which means information, is encrypted before it is
sent over the Internet between your computer and our computers. When we receive your personal and financial information,
it is stored and protected by a firewall. The firewall is designed to protect anyone from viewing, stealing or accessing
information.
6. Use of Cookies
"Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. We
use a feature of your browser to set a "cookie" on your computer. This allows us to link from screen to screen, while
maintaining a shopping cart for your visit. We also use cookies allow the web site to remembers important information that
will make your used of the site more convenient. Cookies, by themselves, cannot be used to find out the identity of the user.
Like most web sites, we use cookies for a variety of purposes in order to improve your on-line experience.
Use the options on your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you
when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences (to
reject cookies or to choose which cookies to accept).
7. Changes to our privacy policy
If a change is made to our Privacy Statement and/or the way we used our customer's personal or financial information, we
will post a notice of the change on the front page of this Privacy statement, as well as on the home page.
General Conditions
By simply placing an order, each customer implicitly and fully complies with the present general conditions. With the goal of
satisfying the customer, we may modify the following sales conditions as well as its product range. Customers will be notified
of any changes via our webpage.
1. Products and Services
When a customer places an order by phone or online, the customer agrees with the placement of the order once it has been
submitted. No objections regarding the quantity will be accepted after the delivery has been executed. The order can be
exchanged for any item of equal or less value of the original purchase. We accept all responsibility if the products are not to
the consumers satisfaction at the time of delivery. The timeframe is only given as an estimate and subject to delays due to
inclement weather or traffic delays. In case the customer is absent at the time of delivery, we will be obliged to charge the
delivery fee twice for a return trip. We carefully select the quality offered by each of our promotions. We must be immediately
informed of any disputes regarding the quality of the product delivered. In such cases, the disputed items can be returned to
using full in exchange for another product, event or promotion delivered by us.
2. Product delivery
We can take your orders as long as the selected product/ promotion is available.
The products are delivered directly to the specified addresses in the shortest possible time. We cannot be held responsible
for any errors or late delivery in the event the information given by the customer is incomplete or inaccurate. We therefore
recommend you check the accuracy of your contact details prior to submitting your order.
We cannot be held responsible for any late delivery or failed attempt to deliver if the delivery driver cannot access the
premises.
Any additional orders requiring an extra delivery will incur supplementary delivery charges.
3. Sales Products
The menu items and prices are subject to change. The prices listed do not include sales tax and will be applied to your total.
4. Payment
There are four methods of payment:
a. Cash payment.
b. Credit card payment over the phone or Internet.
We offer you the possibility of paying your order by credit card (Mastercard, Visa). Any rejection of the credit card by the
banking institution may lead to the cancellation of the order or the collection of the amount in cash.
c. Check
We offer you the possibility of paying your order by a personal or company check. You will need your name, address, phone
number and drivers license on the check and may be asked to show your identification upon delivery to for security reasons.
d. Gift Certificate
Gift certificate purchased on our site can be redeemed on the phone or on the website. You can use the gift certificate for
future purchases and gratuities where necessary. Gift certificates from partner-businesses are not valid with us unless
designated by a prior event promotion only with our business name or personnel authorization.
5. Legal Information
We declare that all personal data will be treated in accordance with the privacy law stating: The Privacy Act of 1974, 5 U.S.C.
§ 552a, Public Law No. 93-579, (Dec. 31, 1974) establishes a code of fair information practice that governs the collection,
maintenance, use, and dissemination of personally identifiable information about individuals that is maintained in systems of
records by federal agencies. A system of records is a group of records under the control of an agency from which
information is retrieved by the name of the individual or by some identifier assigned to the individual. The Privacy Act
requires that agencies give the public notice of their systems of records by publication in the Federal Register. The Privacy
Act prohibits the disclosure of information from a system of records absent the written consent of the subject individual,
unless the disclosure is pursuant to one of twelve statutory exceptions. The Act also provides individuals with a means by
which to seek access to and amendment of their records, and sets forth various agency record-keeping requirements. By
agreeing with the general sales conditions, the customer agrees to receive occasional information about products and
services from us and our partners.
All sales are final; Great Western Candles does not issue refunds rather we grant store credit or a replacement product.
We realize that exceptional circumstance can take place with regard to the character of the product we supply and are willing
to do what it takes to ensure your satisfaction.
Contact Us:
Feedback to our webmaster at:
tom_daugherty@msn.com
Customer Service and Product Inquiries:
Toll Free 1-866-GW Candle (492-2635) or Email us at: info@gwcandles.com
Privacy policy
Thank you for visiting us online. We are committed to protecting your privacy and developing technology that gives you the
most powerful and secure online experience. You can travel through most of our website without giving us any personal
information but sometimes we do need it to provide services that you requested. This statement was created in order to
demonstrate our commitment to your privacy.
1. Types of information collected
We require customer contact information, (such as name, phone number, address, and e-mail address). This information is
only obtained when voluntarily submitted by you. Customer contact information is used to send the information about our
company, and contact the customer. We distribute the customer's contact information to, and only to, the designated
business that the customer has placed an order. When an order is placed, the business is sent an e-mail or fax with the
customer's contact information so that the designated business can ensure that their order meets the customer's
expectations.
We continually monitor our website for errors and if one occurs, information about your web browser may be collected to
assist us in correcting the problem.
2. Statistical information about your visit
When you visit our site, our computers may collect statistics about your visit. This information is used to monitor statistics
such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors use
and the browsers people use most. These statistics are used to help us improve the performance of our Web site.
Financial information (credit card numbers, credit card expiration dates, billing address, etc.) is required for most purchases.
Customers must provide this financial information, so that we can collect payment for services ordered on the website.
Customers have the option of keeping credit card information on file with their account. If a customer chooses not to save
their financial information on file, it will only be used to collect payment for the order(s) placed during the order session in
which it was given.
3. Use of your personal information
Personal information may be collected from you in order to get your feedback our website, send you emails of our upcoming
events, or emails on updates.
We may use your personal information for several purposes such as:
1. To make our website easier for you to use by not requiring you to enter your personal information more than once.
2. To help you quickly find services or information.
3. To contact you when you have received an error while using our website so we can help you solve the problem.
We will disclose your information, without notice, only as follows:
1. To obey orders of the law or comply with legal process served.
2. To protect and defend the rights or property.
3. To act in urgent circumstances to protect our website, it's employees or the public.
4. Control of your personal information
We will not sell, transfer or disclose your personal information to third parties.
5. Security of your personal information
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Only
authorized personnel are permitted to have access to this information and are limited by need. All of our employees abide by
our Privacy Policy, or face termination.
We use secure connections (SSL) during Registration and Submission, which means information, is encrypted before it is
sent over the Internet between your computer and our computers. When we receive your personal and financial information,
it is stored and protected by a firewall. The firewall is designed to protect anyone from viewing, stealing or accessing
information.
6. Use of Cookies
"Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. We
use a feature of your browser to set a "cookie" on your computer. This allows us to link from screen to screen, while
maintaining a shopping cart for your visit. We also use cookies allow the web site to remembers important information that
will make your used of the site more convenient. Cookies, by themselves, cannot be used to find out the identity of the user.
Like most web sites, we use cookies for a variety of purposes in order to improve your on-line experience.
Use the options on your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you
when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences (to
reject cookies or to choose which cookies to accept).
7. Changes to our privacy policy
If a change is made to our Privacy Statement and/or the way we used our customer's personal or financial information, we
will post a notice of the change on the front page of this Privacy statement, as well as on the home page.
General Conditions
By simply placing an order, each customer implicitly and fully complies with the present general conditions. With the goal of
satisfying the customer, we may modify the following sales conditions as well as its product range. Customers will be notified
of any changes via our webpage.
1. Products and Services
When a customer places an order by phone or online, the customer agrees with the placement of the order once it has been
submitted. No objections regarding the quantity will be accepted after the delivery has been executed. The order can be
exchanged for any item of equal or less value of the original purchase. We accept all responsibility if the products are not to
the consumers satisfaction at the time of delivery. The timeframe is only given as an estimate and subject to delays due to
inclement weather or traffic delays. In case the customer is absent at the time of delivery, we will be obliged to charge the
delivery fee twice for a return trip. We carefully select the quality offered by each of our promotions. We must be immediately
informed of any disputes regarding the quality of the product delivered. In such cases, the disputed items can be returned to
using full in exchange for another product, event or promotion delivered by us.
2. Product delivery
We can take your orders as long as the selected product/ promotion is available.
The products are delivered directly to the specified addresses in the shortest possible time. We cannot be held responsible
for any errors or late delivery in the event the information given by the customer is incomplete or inaccurate. We therefore
recommend you check the accuracy of your contact details prior to submitting your order.
We cannot be held responsible for any late delivery or failed attempt to deliver if the delivery driver cannot access the
premises.
Any additional orders requiring an extra delivery will incur supplementary delivery charges.
3. Sales Products
The menu items and prices are subject to change. The prices listed do not include sales tax and will be applied to your total.
4. Payment
There are four methods of payment:
a. Cash payment.
b. Credit card payment over the phone or Internet.
We offer you the possibility of paying your order by credit card (Mastercard, Visa). Any rejection of the credit card by the
banking institution may lead to the cancellation of the order or the collection of the amount in cash.
c. Check
We offer you the possibility of paying your order by a personal or company check. You will need your name, address, phone
number and drivers license on the check and may be asked to show your identification upon delivery to for security reasons.
d. Gift Certificate
Gift certificate purchased on our site can be redeemed on the phone or on the website. You can use the gift certificate for
future purchases and gratuities where necessary. Gift certificates from partner-businesses are not valid with us unless
designated by a prior event promotion only with our business name or personnel authorization.
5. Legal Information
We declare that all personal data will be treated in accordance with the privacy law stating: The Privacy Act of 1974, 5 U.S.C.
§ 552a, Public Law No. 93-579, (Dec. 31, 1974) establishes a code of fair information practice that governs the collection,
maintenance, use, and dissemination of personally identifiable information about individuals that is maintained in systems of
records by federal agencies. A system of records is a group of records under the control of an agency from which
information is retrieved by the name of the individual or by some identifier assigned to the individual. The Privacy Act
requires that agencies give the public notice of their systems of records by publication in the Federal Register. The Privacy
Act prohibits the disclosure of information from a system of records absent the written consent of the subject individual,
unless the disclosure is pursuant to one of twelve statutory exceptions. The Act also provides individuals with a means by
which to seek access to and amendment of their records, and sets forth various agency record-keeping requirements. By
agreeing with the general sales conditions, the customer agrees to receive occasional information about products and
services from us and our partners.
| Our Barbed wire candle collection is Patented and all other designs are copyrighted with all rights reserved No images or content from this website may be used without express written consent from the owners. Web design by: Western Spirit Productions Cave Creek, Arizona |
| Local number 972-722-0300 |